Terms of sale

Terms of Sale

Version of 24 September 2026. The version applicable to your order is the one in force on the date of the order.

1. Seller Trévise Paris SAS, a French simplified joint-stock company (société par actions simplifiée) with a share capital of €100, registered office at 9 rue Oberkampf, 75011 Paris, France, registered in the Paris Trade and Companies Register under number 989 810 031, EU VAT number FR04 989 810 031, registered as a dealer in second-hand goods with the Paris Police Prefecture, represented by its President, Mr. Elias Hosoi. Email: contact@treviseparis.com. Telephone: +33 7 80 96 56 36.

2. Scope and acceptance 2.1 These Terms of Sale, together with our Refund Policy and Shipping Policy, which form part of them, govern every sale by Trévise Paris, whatever the channel: our website, our boutique and showroom, and sales concluded by email, message, telephone or social media. They prevail over any other document, including any terms of the buyer. 2.2 By placing an order you confirm that you are at least 18 years old, have full legal capacity, and have read and accepted these Terms, which you can save and print. Your acceptance is recorded at checkout. 2.3 A buyer acting for purposes related to their trade, business, craft or profession is a "professional buyer". Article 15 applies to professional buyers and prevails over any contrary provision.

3. The items 3.1 Nature. Every item is a unique, pre-owned, vintage or archive piece, previously owned and, unless stated otherwise, previously worn or used. Items described as "deadstock" or "new with tags" have not been worn but are not recent and may show the effects of age and storage. Items are sold in the condition described, not as new. 3.2 Condition report. Each listing contains a condition grade and a condition report describing the characteristics that differ from a new item, including known defects, repairs, alterations, replaced parts, wear, fading, patina, marks and odours. The grades are defined as follows. Pristine: no visible sign of wear. Excellent: minimal signs of wear visible on close inspection. Very good: light signs of wear or ageing, described in the report. Good: visible signs of wear or ageing, described in the report. Fair: significant wear, defects or repairs, described in the report, sold as a collectible or archive reference. 3.3 Express acceptance. Before paying, you are asked to confirm, separately from the acceptance of these Terms, that you have read the condition report of each item and accept each characteristic it describes. Characteristics so disclosed and accepted do not constitute a lack of conformity (Article L217-5, III of the French Consumer Code). 3.4 Characteristics inherent in age. The following are inherent in pre-owned and archive pieces and, when consistent with the stated age and grade, do not constitute a defect: softening, creasing or patina of leather; oxidation or tarnish of hardware; fading or variation of colour; loss of stiffness of fabrics, linings, glue or interfacing; relaxation of elastics; faint storage odours; minor marks inside the item; and the absence of original packaging, dust bag, cards or receipts unless the listing states they are included. 3.5 Sizes and measurements. Sizes on labels follow the brand, era and country of origin, and items may have been altered by previous owners. The measurements in the listing, taken flat, prevail over the size label. Fit is not a characteristic we guarantee. 3.6 Photographs. The item delivered is the item photographed. Colours may appear differently depending on your screen and lighting. 3.7 Use and care. Archive pieces may be fragile. We are not liable for damage caused by normal or intensive wear after delivery, by cleaning, repair or alteration by you or a third party, or by failure to follow the care instructions of the brand or of a professional.

4. Authenticity 4.1 Every item is examined and authenticated by Trévise Paris before sale. We guarantee that each item is an authentic product of the brand stated in the listing. 4.2 Trévise Paris is an independent reseller. It is not affiliated with, authorised by or endorsed by the brands whose products it resells. Trademarks are used solely to identify the genuine goods resold, which were put on the market by or with the consent of their owners. 4.3 A claim of inauthenticity must be made in writing and supported by a written, reasoned report from an independent professional authenticator of recognised standing, or by a written statement issued by the brand itself. The result of a mobile application, an online authentication service without physical examination, an opinion posted online, a store's refusal to repair or service an item, or the absence of a serial code, receipt or packaging does not constitute evidence of inauthenticity. 4.4 We may examine the item and obtain a counter-assessment from an authenticator of our choice, at our expense. The item must be returned to us with its authentication tag and seal intact, in the condition in which it was delivered. If inauthenticity is established, we refund the price and delivery costs paid, and the costs of the return. The guarantee does not cover items altered, repaired or with parts replaced after delivery, or items whose identity cannot be matched to our records.

5. Prices 5.1 Prices are stated in euros and include French VAT where due. Most items are sold under the margin scheme for second-hand goods (Article 297 A of the French Tax Code): VAT is included in the price, is not shown separately and cannot be recovered by the buyer. We do not provide tax-free (détaxe) refunds. 5.2 Where the checkout displays a currency other than the euro, the amount charged is the amount displayed at checkout; conversions shown elsewhere are indicative. 5.3 Delivery costs, and any minimum order value, are stated before you confirm your order. Duties and taxes due on import outside the European Union are not included (Shipping Policy, section 4). 5.4 Obvious errors. If an item is displayed at a price that is manifestly erroneous, in particular a price bearing no relation to the item's value because of a technical or typing error, the sale is void for lack of a real and serious price. We will inform you and refund any sum paid in full. 5.5 Discount codes are personal, may be used once, cannot be combined unless stated, have no cash value, cannot be applied retroactively, and may be withdrawn at any time. An order placed with a code obtained or used in breach of its conditions may be cancelled and refunded.

6. Orders 6.1 Each item exists in a single example and is offered simultaneously online, in our boutique and on other sales channels. An offer is valid while the item is available. 6.2 The contract is formed when you confirm your order after reviewing its details and total price and, for online orders, clicking the order button with an obligation to pay. We confirm receipt by email. 6.3 If the item has been sold through another channel before your order, or proves on inspection before dispatch not to match its listing, we inform you without delay and refund all sums paid within 14 days at the latest. No other compensation is due. 6.4 For security reasons, we may verify any order before dispatch and ask you to provide an identity document, proof of address or confirmation from your card holder. If you do not provide it within 5 days, or if the verification reveals a risk of fraud, we may cancel the order and refund you in full. 6.5 For a legitimate reason, we may refuse an order from a customer with whom a dispute, unpaid amount or unjustified payment dispute is pending, from a customer who has breached these Terms, or in the circumstances set out in section 7 of our Refund Policy. 6.6 Our electronic records of orders, acceptances, payments, communications and deliveries, stored under conditions ensuring their integrity, are admissible as evidence, and you may prove the contrary by any means.

7. Payment 7.1 Payment is due in full when the order is placed, by the means offered at checkout. Items are dispatched only after the payment has been captured and our checks completed. 7.2 Retention of title. We retain ownership of the item until full and final payment of the price. The item remains our property if the payment is later reversed, cancelled or charged back for any reason other than a valid claim. 7.3 If you dispute a payment with your bank or payment provider, please contact us first. Where a payment dispute is unjustified, in particular where the item was delivered as recorded by the carrier, we will provide the payment provider with all evidence of the order, your acceptance of these Terms, the condition report, the delivery and our communications, and we reserve the right to recover the sums due and any costs incurred. 7.4 Reservations and holds. An item may be held for you for a maximum of 48 hours without payment. A longer hold requires a payment, which constitutes a deposit (arrhes) within the meaning of Article L214-1 of the French Consumer Code: if you do not complete the purchase by the agreed date, the deposit is retained by us; if we fail to deliver the item, we repay twice its amount.

8. Delivery Delivery is governed by our Shipping Policy. Unless another date is agreed, we deliver no later than 30 days after the order. If we fail to deliver within that time, you may, after giving us formal notice to deliver within a reasonable additional period, terminate the contract, and we refund all sums paid within 14 days (Articles L216-1 et seq. of the French Consumer Code).

9. Right of withdrawal Consumers who buy at a distance have a right of withdrawal of 14 days under the conditions, exceptions and effects set out in our Refund Policy, which forms part of these Terms and includes the model withdrawal form. There is no right of withdrawal for purchases concluded in our boutique or showroom, for professional buyers, or for items altered at your request.

10. Legal guarantees for consumers 10.1 The following notice is given in accordance with Article D211-2 of the French Consumer Code.

The consumer has a period of two years from delivery of the goods to obtain the performance of the legal guarantee of conformity if a lack of conformity appears. For second-hand goods, during a period of twelve months from delivery, the consumer is only required to establish the existence of the lack of conformity and not the date on which it appeared. The legal guarantee of conformity entitles the consumer to repair or replacement of the goods within thirty days of the request, free of charge and without major inconvenience. If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee. If the consumer requests repair but the seller imposes replacement, the legal guarantee of conformity is renewed for two years from the date of replacement. The consumer may obtain a reduction in the purchase price while keeping the goods, or terminate the contract and obtain a full refund against return of the goods, if: 1° the seller refuses to repair or replace the goods; 2° the repair or replacement takes place after a period of thirty days; 3° the repair or replacement causes major inconvenience to the consumer, in particular where the consumer permanently bears the costs of taking back or removing the non-conforming goods, or bears the costs of installing the repaired or replacement goods; 4° the lack of conformity persists despite the seller's unsuccessful attempt to bring the goods into conformity. The consumer is also entitled to a price reduction or termination of the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination. The consumer is then not required to request repair or replacement first. The consumer is not entitled to terminate the sale if the lack of conformity is minor. Any period during which the goods are immobilised for repair or replacement suspends the guarantee until the repaired goods are delivered. The rights mentioned above result from Articles L217-1 to L217-32 of the French Consumer Code. A seller who in bad faith obstructs the performance of the legal guarantee of conformity incurs a civil fine of up to 300,000 euros, which may be increased to 10% of average annual turnover (Article L241-5 of the French Consumer Code). The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code, for two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund against return of the goods.

10.2 Conformity is assessed against the listing, the condition report and the grade of the item, its nature as a pre-owned archive piece and the characteristics accepted by you under clause 3.3. Each item being unique, replacement is impossible; where repair is not possible or not chosen, the remedies are price reduction or termination. 10.3 To exercise a guarantee, write to contact@treviseparis.com with your order number, a description of the problem and photographs. We may ask you to send the item for examination at our expense. Items returned under a guarantee must be returned with their authentication tag and seal.

11. Liability 11.1 We are liable for the proper performance of the contract under the conditions of French law. We are not liable where non-performance is attributable to you, to the unforeseeable and insurmountable act of a third party, or to force majeure within the meaning of Article 1218 of the French Civil Code, including strikes, carrier or customs failures, epidemics, natural disasters, and government measures. 11.2 Nothing in these Terms excludes or limits our liability to a consumer where such exclusion or limitation is prohibited by law, in particular for death or personal injury, gross negligence or wilful misconduct.

12. Personal data Personal data is processed in accordance with our Privacy Policy.

13. Intellectual property All photographs, texts, videos, condition reports, graphics, logos and the Trévise Paris name are protected and belong to Trévise Paris. Buying an item does not transfer any right in them. Their reproduction or reuse, in particular to resell the item or other items on another platform, is prohibited without our prior written consent.

14. Complaints and consumer mediation 14.1 Any complaint must first be sent in writing to contact@treviseparis.com or by post to our registered office. 14.2 If the dispute is not resolved, a consumer may refer it free of charge to our consumer mediator: CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), 49 rue de Ponthieu, 75008 Paris, France, www.cm2c.net. Under Article L612-2 of the French Consumer Code, the mediator may only examine a dispute if the consumer has first tried to resolve it directly with us by a written complaint, and the referral is made within one year of that complaint.

15. Professional buyers The following provisions apply to professional buyers and prevail over any contrary provision: (a) there is no right of withdrawal, and all sales are final subject only to the authenticity guarantee in clause 4; (b) the professional buyer, a professional of the same speciality as the seller, waives the guarantee against hidden defects; the provisions of the French Consumer Code on the legal guarantee of conformity do not apply; (c) the professional buyer must inspect the item on receipt and notify any apparent defect or non-conformity with the listing in writing within 3 days of delivery, failing which the item is deemed accepted; (d) risk passes to the buyer on handover of the parcel to the first carrier; (e) our total liability, for any cause, is limited to the price paid for the item concerned, and we are not liable for any indirect loss, including loss of profit, loss of a resale, loss of opportunity, damage to image, or losses arising from a production, shoot or event; (f) any amount unpaid at its due date bears late payment interest at three times the French legal interest rate, plus a fixed indemnity of €40 for recovery costs (Article L441-10 of the French Commercial Code); (g) items sold under the margin scheme are invoiced with French VAT on the margin, including to buyers established in another member state; no VAT-exempt intra-community supply can be made for them; items not sold under the margin scheme are invoiced with VAT, and an exempt intra-community supply is possible only on presentation of a valid EU VAT number verified by us and proof of transport to another member state; (h) any dispute is subject to the exclusive jurisdiction of the Tribunal des activités économiques de Paris, including in case of multiple defendants or third-party claims.

16. Boutique and showroom 16.1 Access to the showroom may be by appointment and may be refused for a legitimate reason, including security. Items are handled and tried on under the supervision of our staff. The customer is liable for damage caused to an item through their fault or negligence, including make-up, perfume or tearing during a fitting. 16.2 Purchases concluded in the boutique or showroom are final: the right of withdrawal does not apply. The legal guarantees apply.

17. Sanctions and export restrictions We comply with EU and French sanctions and export restrictions. We may refuse or cancel, with a full refund, any order that would breach them, including the export of luxury goods to Russia or Belarus or a sale to a sanctioned person, and any order we have reasonable grounds to believe is intended to circumvent them.

18. Applicable law and jurisdiction 18.1 These Terms are governed by French law. For consumers habitually resident in another country, this choice does not deprive them of the protection of the mandatory provisions of the law of their country of residence. 18.2 Consumers may bring proceedings before the court of the place where they lived at the time the contract was concluded or of the place where the harmful event occurred, or any other court competent under the law. Clause 15 (h) applies to professional buyers.

19. General provisions 19.1 If any provision of these Terms is held invalid, the other provisions remain in force. 19.2 Our failure to enforce a provision at any time does not constitute a waiver of it. 19.3 These Terms are drafted in French and in English. In case of inconsistency, the French version prevails.